Shipping Policy
Ezytronic Sdn Bhd shall use reasonable endeavors to deliver Products of acceptable quality to the delivery address specified and keyed in by the Customer but Ezytronic Sdn Bhd cannot guarantee any firm delivery time and Ezytronic Sdn Bhd shall not be liable for any delay in its delivery services, if the delay has been due to causes beyond the control of Ezytronic Sdn Bhd.
Your Order will be delivered to you via the service of a courier service company of our choice. At this juncture, delivery service is extended to Malaysia only. For order placed before 12 noon, please allow 14 - 17 working days for Peninsular and East Malaysia for processing from date of Ezytronic's Sdn Bhd confirmation of acceptance of an Order within the aforesaid areas unless otherwise notified by Ezytronic Sdn Bhd. Please note that we will not accept delivery to a P.O. Box address and it might not be possible for delivery to some locations within the aforesaid areas in certain circumstances. If delivery to some locations is not possible, we may contact you to arrange for delivery to an alternative address.
Delivery Charges will be calculated based on the Item order received :-
Order Received Delivery Charges
LAPTOP & ACCESSORIES
Peninsular Malaysia
For Order 2.5KG or less per item per delivery
RM10
For Order more than 2.5KG per item per delivery
RM15
East Malaysia (Sabah, Sarawak including Labuan)
For Order 2.5KG or less per item per delivery
RM20
For Order more than 2.5KG per item per delivery
RM30
DESKTOP
Peninsular Malaysia
For Order 20KG or less per item per delivery
RM20
For Order more than 20KG per item per delivery
RM40
East Malaysia (Sabah, Sarawak including Labuan)
For Order 20KG or less per item per delivery
RM40
For Order more than 2.5KG per item per delivery
RM60
No delivery services shall be available on Sunday & public holidays.
The Customer is to notify Ezytronic Sdn Bhd immediately of a change to his delivery address and contact number.
If delivery is delayed due to the Customer’s undue delay or unreasonable refusal to accept delivery or if the Customer fails or refuses to collect the Products within seven (7) days from the date of second notification, the Order will be deemed void and has no further effect but the Customer shall bear all the relevant cost incurred by Ezytronic Sdn Bhd (including but not limited to the delivery cost and administrative charges).
If the Customer is not personally available to accept delivery, a representative may accept delivery on behalf of the Customer provided always that the said representative must be over 18 years of age and capable of receiving the delivery. The Customer or its representative may be required to produce proof of identity on delivery or collection of Products and all deliveries shall be signed off by the Customer or its representative on the delivery invoices.
Ezytronic Sdn Bhd reserves the right to withhold delivery of the Products to the Customer if it has any doubts whatsoever as to the Customer's credit worthiness or insufficient identification.
